Shipping policy

Employees at IsoMatrix are given a variety of resources to do their jobs efficiently and effectively. But it’s important that these resources are carefully guarded.

All data sent over email (as an attachment or in an email text) should be considered sensitive and protected as such. Never send work documents or information to someone outside of the company unless it has been cleared by a manager and IT. This includes forwarding company emails to your own personal email account.

Note: Not all users within IsoMatrix have access to the same information. Before sending data or files to a co-worker in an email, check with your manager to be sure the recipient is allowed to have access to it.


We appreciate that workers may sometimes need access to work outside of the office from home, mobile devices or company equipment on the road. However, work information should be stored or shared to official cloud accounts or applications, such as iCloud, Google Drive, Box, Dropbox, Microsoft OneDrive, etc. 


While encrypting data may not prevent a data breach, it can help ensure that if information falls into the wrong hands it can’t be read or used. IsoMatix requires the following types of information to be encrypted provided data is passwords protected and SMS alert as well. If information is required to be encrypted, it must be protected by a strong password and should never be copied or shared in a way that would make it available outside of the encryption process.

Whenever you have any doubt or questions on data transfers, contact IT before doing anything else. We will be happy to help you and guide you through the process.